qbaje Privacy Policy
Your personal information is valuable to us — read this policy to learn in detail how qbaje protects your privacy.
qbaje is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how qbaje collects your personal information, how it is used, with whom it is shared, and how it is kept secure.
By using our platform, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services. For any questions, contact our support team: [email protected]
Types of Information Collected
The information qbaje collects from you falls into two main categories — information you provide directly, and information collected automatically while you use our platform.
1.1 Information You Provide Directly
- Full name and date of birth — for account creation and age verification
- Mobile phone number and email address — for communication and security verification
- Payment information — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
- Identity document information — national ID card or other government-issued document (for KYC verification)
- Information provided when contacting our support team
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Pages visited on the platform, session duration, and click data
- Login times and transaction history
- Information obtained through cookies and similar tracking technologies
Purpose of Data Use
qbaje uses the information collected for the following legitimate purposes:
Data Storage and Security
qbaje prioritizes the security of your information. We apply industry-standard security measures that protect your personal and financial information from unauthorized access.
3.1 Technical Security Measures
- SSL encryption: All data transfers between the platform and the user are protected by 256-bit SSL encryption.
- Database encryption: Sensitive information stored in our systems is kept in an encrypted state.
- Access controls: Only authorized personnel can access information within defined limits.
- Regular security audits: Regular testing is conducted to identify vulnerabilities in the platform.
- Firewall and intrusion detection: Suspicious activity is monitored in real time.
3.2 Data Retention Period
Your personal information is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet applicable legal obligations. Even after an account is closed, transaction records and identity verification information may be retained for a period of time — primarily for anti-fraud measures and legal requirements.
Sharing Information with Third Parties
qbaje does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
The necessary transaction information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to process your deposit and withdrawal requests. These parties may only use the information to process the specific transaction.
4.2 Technology and Service Partners
We work with trusted technology partners to operate the platform — such as server hosting, security services, and analytics tools. Agreements with these partners include data privacy protection terms.
4.3 Legal Obligations
If disclosure of information is required to comply with a court order, a lawful request from law enforcement, or any other legal obligation, qbaje is required to disclose that necessary information.
4.4 Fraud and Scam Prevention
Information may be shared with relevant authorities to prevent money laundering, fraud, or other unlawful activities.
Cookie Policy
Cookies and similar technologies are used on the qbaje website. Cookies are small text files stored on your device that help our platform remember your visits.
5.1 Types of Cookies We Use
- Essential cookies: For maintaining login sessions and ensuring security — without these, the platform does not function properly.
- Functional cookies: For remembering your language preferences and other settings.
- Analytics cookies: To understand how users interact with the platform, so we can improve our services.
5.2 Cookie Controls
Cookies can be managed through your browser settings. However, disabling essential cookies may cause some services to not function properly.
Your Rights
As a qbaje user, you have the following rights:
To exercise these rights, contact us at [email protected]. We will generally respond to your request within a reasonable time.
Privacy of Minors
qbaje is for those aged 21 and above only. We do not knowingly collect information from any minor. Age verification is in place during account creation, and age is confirmed through the KYC process.
If we are informed that a minor's information has been collected by mistake, we will immediately take steps to delete that information and close the associated account.
International Transfer of Information
Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the information receives the same level of protection described in this Privacy Policy. Our international service partners operate under appropriate data protection agreements.
Changes to the Policy
qbaje reserves the right to update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and update the "Last updated" date at the top of the Policy.
You are advised to review this Policy regularly. Continued use of qbaje after any changes indicates that you have accepted the updated Policy.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us in the following ways:
Our privacy team will take your request or complaint seriously and will endeavor to respond within a reasonable time.